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 Conflict Resolution

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Number of posts : 2726
Age : 57
Location : Arizona, USA
Favorite Quote : Beware the deadly donkey falling from the sky You may choose the way you live, my friend But not the way you die
Registration date : 2007-08-11

PostSubject: Conflict Resolution   Sun Sep 02, 2012 7:17 am

Conflict Resolution
Step 1: Remove item from EVERYBODY!
This is really, really important.) If the item is big, like a swing or bike then everyone should be scooted away from it. Kids tend to feel ownership over anything they are physically touching.

Step 2: Identify the problem.
You’ll want to help the kids break down the problem into simple terms and hit the root of the problem. You can do this by simply ignoring emotional arguments and asking direct questions. “Who wants this shovel? Oh, I see. You want this shovel. Does anyone else want this shovel? Ah, she wants the shovel too. So the problem is that you want this shovel and she wants this shovel. Is that the problem?” Once the first kid agrees, clear it with the second kid. ”Is the problem that you want this shovel and he wants this shovel?”

Step 3: Find a solution.
As adults we are really quick to jump in with solutions to our kids’ problems…I mean we are older and wiser. If you give this a try, use patience (and of course bite your tongue) I promise you will be so impressed with the brilliant solutions young kids can come up with. All they need is a little guidance and some time to think. “Now that we know what the problem is, all we have to do is find a solution.” Direct your question to one kid first. “What solution can you think of for this problem?”

Step 4: Repeat the solution.
It doesn’t matter what your kid says, it’s a solution. Might not be a working solution, but it is an idea that should be respected. “Oh, okay. Your solution is that you play with the shovel all day and he digs with his hands.” Once she confirms that is what she suggested turn to the other kid. ”She suggested that she will use the shovel all day and you can dig with your hands…does that work for you?”

Step 5: Find another solution. (Unless of course the first one worked!)
Because the two children are working together to solve a problem they always have the right to refuse a solution. It needs to be done respectfully. ”No, that idea does not work for me.” You will then acknowledge their right to decline the offer, and ask them to offer up their own ideas. “That idea doesn’t work for you. What solution can you think of?”

***Important note. This part of the process can go on for a long time, but the outcome is worth the effort. If you come to a stand off and solutions are not coming, simply take a break. ”I’ll tell you what, I have to go over here for a bit, you to keep thinking. When you have a solution that works for both of you I would love to hear it.” MAKE SURE TO TAKE THE ITEM WITH YOU!***

Step 6: A solution is reached.
Eventually one of two things will happen; one kid will decide they don’t care that much about the item, or one kid will come up with a solution that brings an instant smile to their face. (They realize they’re brilliant!) Once the other kid agrees all that’s left is the confirmation.

Step 7: Repeat the problem and solution.…just to make sure everyone understands.
“So the problem was that he wanted the shovel and she wanted the shovel. The solution that you both agree on is that he will play with the shovel until his hole is done and then he will bring it over to you. Is that correct?”

Step 8: Pat yourself on the back…you just encouraged creative thinking, self esteem, and team work!!!!
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